RULE
No PO, no material. Every ticket from Border States, Johnstone, M&A, Ferguson, Team Air — any supply house — carries a PO so the cost lands on the right job.
01
Find your job
Search by builder, customer, street or job name. You’ll see the job # only — no prices.
02
Build your PO
Pick what you’re buying for. Give the counter exactly what shows in the box.
What are you buying for?
Give the counter
Enter the job #
03
How the numbers work
The job # is the estimate number. Look it up in the job search above — you never need the estimate or the quote.
2283Job # — the estimate number from the job search2283-01First order on that job. Next one is -02, then -03…SVC-1012-SMITHService call — SVC, today’s date, customer last name. Make it on the spot.2283-CO1Change-order material — extra work the customer addedWARR-2283Warranty or callback — charged back to the original jobSTOCK-T3Truck restock — use your truck numberSHOPShop inventory — nothing for a specific jobReturns: use the PO from the original ticket so the credit comes off the same job.
04
At the counter
- Find the job # before you buySearch for the job at the top of this page. Service call? Build an SVC PO instead.
- Give the PO every timePhone orders, will-calls and counter pickups — all of them.
- Check the ticket before you leaveMake sure the PO printed on it. If it’s missing or wrong, have them fix it right there.
- Get the ticket to the office the same dayA ticket the office can’t match to a job gets chased down while you still remember it.
Not sure if you’re on -02 or -03? Use your best guess. The job # in front is what matters most — the office will fix the order number.
05
Service calls & no job #
- Service callMake the PO yourself:
SVC-+ today’s date + customer last name, e.g.SVC-1012-SMITH. The builder above does it for you. - Two buys, same customer, same day?Use the same SVC PO for both.
- Job isn’t in the search?If it’s not a service call, call the office before you order.
📋Office: jobs & billsQUICKBOOKS STEPS
When an estimate is accepted
- Create a Project under the customerName it
2283 Shelby Ave Main ELEC— job #, address, trade. Keep it under 30 characters. - Trade codes
ELEC·PLMB·HVAC. Use the same trade as the Class. - It shows up in the tech job searchTechs see the estimate #, job name, customer and trade only — never the price.
Entering a supply-house bill
- PO in the bill’s Ref no. / memoExactly as printed on the ticket.
- Customer/Project on every lineThis is what puts the cost on the job. A bill without it won’t show up in job costing.
- Class = tradeElectrical, HVAC or Plumbing.
- SVC POsMatch
SVC-1012-SMITHto that day’s service ticket for that customer. Nothing is created in QuickBooks ahead of time. - No PO or bad PO?Don’t guess. Find the tech the same day and get the job #.
Every week / every month
- WeeklyCheck for bills with no Project assigned and clear them.
- MonthlyRun Project profitability and review each open job.
